Document Links (white papers, etc. for DOWNLOAD)

Document references (links to other websites with important documents, videos, podcasts etc.):

http://www.netlingo.com/

http://lib.berkeley.edu/TeachingLib/Guides/Internet/Glossary.html

http://conniebensen.com/blog/

http://www.xeequa.com/Core1/apps/xfiles/social_community_strategy.ppt